Rates

On-site Visits

Hours are rounded up to the nearest 5 minutes.

Business Hours / Weekends & After Hours
Per hour $60 $85
Minimum charge $45 $65

A maximum fee can sometimes be provided to give the client some certainty in charges. This requires a good description of the services that are required.

Phone Support or Virtual Visit

Charged at $1 per minute, $20 minimum. The first 10 minutes after a recent visit by Computeroo is free of charge.

Phone support is not always immediately available - an appointment to call back might need to be arranged.

Travel, Pickup and Delivery

There is no travel fee for travel to anywhere inside NW Washington DC, for hourly-rate appointments. Allowances may be made for destinations just over a border. Pickup and Delivery fees are also shown below.

Travel   Pickup   Delivery  
NW Washington DC   $0 $10 $10
NE & SW DC, Mont'y Co inside Beltway, Arlington $20 $20 $20
SE DC, Mont'y Co outside Beltway, P.G. Co $30 $30 $30
Falls Church, Alexandria, Fairfax Co $40 $40 $40

Hardware

Where practical and possible, Computeroo will assist clients in purchasing hardware online from your location, during billable time. Alternatively, Computeroo will supply hardware at a 15% markup to our cost. Since we source hardware from online providers at the lowest possible cost, this usually means that you will still pay less than if you were to buy it yourself.

 

© 2006. COMPUTEROO. ALL RIGHTS RESERVED.